Privacy Policy

Coastal Heat Ltd

Last updated: February 2026

Coastal Heat Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal data when you visit our website or contact us.
 

1. Who We Are

Coastal Heat Ltd
We provide plumbing, heating and related services.

If you have any questions about this policy or how your data is handled, you can contact us at:
📧 coastalheatltd@outlook.com
📞 07540 142 425

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2. What Information We Collect

We may collect and process the following personal information:

• Name

• Email address

• Phone number

• Address (if provided for quotations or services)

• Information you submit via contact forms

• Technical data such as IP address, browser type and device information
   

3. How We Use Your Information

We only use your personal data when we have a lawful reason to do so. This includes:

• Responding to enquiries

• Providing quotations and services

• Communicating about appointments or work

• Improving our website and services

• Meeting legal or regulatory obligations

We do not sell your data to third parties.
 

4. Lawful Basis for Processing

Under UK GDPR, we process your data based on:

• Consent – when you submit a form or contact us

• Contractual necessity – when providing services or quotations

• Legal obligation – where required by law

• Legitimate interests – to improve services and website functionality
   

5. How We Store and Protect Your Data

Your information is stored securely using appropriate technical and organisational measures.

We take reasonable steps to protect personal data from:

• Unauthorised access

• Loss or misuse

• Disclosure or alteration

We retain personal data only for as long as necessary for the purposes outlined in this policy.
 

6. Sharing Your Data

We may share your data only when necessary, including with:

• Trusted service providers (e.g. website hosting, email systems)

• Legal or regulatory authorities, when required

All third parties are required to handle your data securely and in line with data protection laws.
 

7. Cookies & Website Analytics

Our website uses cookies to improve functionality and understand how visitors use the site.

Cookies may collect:

• Pages visited

• Time spent on the site

• General location data

You can manage or disable cookies via your browser settings.
For more details, please see our Cookie Policy.
 

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request the deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise any of these rights, please contact us using the details above
.

9. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external sites.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Coastal Heat Ltd
📧 coastalheatltd@outlook.com
📞  07540 142 425
 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible for making sure you are following the relevant legislation for your activities and location.